Obavještavamo potrošače da sukladno čl. 10, st.3 Zakona o zaštiti potrošača (NN 79/07, 125/07, 79/09 i 89/09, 133/09, 78/12, 56/13 i 41/41, 110/15) pritužbe ili prigovor na kvalitetu naših proizvoda ili usluga mogu dostaviti poštom u pisanom obliku na adresu sjedišta:

We inform consumers that pursuant to Article 10, paragraph 3 of the Consumer Protection Act (OG 79/07, 125/07, 79/09 and 89/09, 133/09, 78/12, 56/13 and 41/41, 110/15) complaints or objections on the quality of our products or services can be delivered by mail in writing to the address of the headquarters:

KREMIK NAUTIC CENTER d.o.o

Gundulićeva 50

10 000 Zagreb

OIB: 73628214485

Hrvatska

Uz prigovor molimo, dostaviti i ime i prezime i adresu, kako bismo Vam u roku od 15 dana mogli uputiti pismeni odgovor na Vašu pritužbu, te tako utjecati na poboljšanje kvalitete i Vaše zadovoljstvo.

With the complaint, please provide your name and address, so that we can send you a written response to your complaint within 15 days, and thus influence the improvement of quality and your satisfaction.”